Refund and Returns Policy

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Effective Date:  Jan 01, 2023

Thank you for choosing to support Jeevashram Foundation. We value your commitment and dedication towards our cause. This Refund Policy outlines the terms and conditions under which Jeevashram Foundation may provide refunds for donations made to our organization. Please read this policy carefully before making a donation.

  1. Donation Refunds

    1. Jeevashram Foundation accepts donations to support our mission of animal welfare and other related programs. We strive to use your donations effectively and responsibly to achieve our objectives.
    2. While we appreciate your generosity, Jeevashram Foundation generally does not provide refunds for donations unless there are extenuating circumstances.
    3. If you believe there has been an error in processing your donation or you have made a duplicate donation, please contact us as soon as possible through our official communication channels (website, email, or phone). We will make reasonable efforts to investigate and address the issue promptly.
  2. Exceptional Refund Cases

    1. In exceptional circumstances, Jeevashram Foundation may consider providing refunds on a case-by-case basis. These circumstances may include, but are not limited to

      1. Accidental duplicate donations.

      2. Unauthorized or fraudulent transactions.

      3. Errors made by Jeevashram Foundation or its payment processors.

    2. To request a refund in exceptional cases, please contact us within [number of days] days from the date of the donation, providing detailed information about the issue. We will review your request and respond to you in a timely manner.

  3. Discretionary Refunds

    1. Jeevashram Foundation reserves the right to exercise its discretion in providing refunds in situations not explicitly mentioned in this policy. Such decisions will be made on a case-by-case basis.

    2. Jeevashram Foundation may consider refunding a donation if it determines that the circumstances justify such action and align with the organization’s mission and objectives.

  4. Communication and Resolution

    1. If you have any questions or concerns about our Refund Policy, or if you would like to request a refund, please contact us through our official communication channels:
      Phone: +91 11 24124114, +91 11 24124118

    2. Jeevashram Foundation will make reasonable efforts to address your concerns and resolve any issues related to donations and refunds promptly and fairly

  5. Policy Amendments 5.1 Jeevashram Foundation reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the updated version on our website. 5.2 It is your responsibility to review the Refund Policy periodically to stay informed about any amendments or updates.
  6. By making a donation to Jeevashram Foundation, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refund Policy.

Please note that this Refund Policy is subject to the laws and regulations applicable in your jurisdiction.
If you have any further questions or require additional information, please contact us using the provided contact details.
Thank you for your support and understanding.
Jeevashram Foundation